Trust & Security in the Age of AI: Our Commitment to Protecting Your Data
As we build the future of autonomous business, nothing is more important than the trust our clients place in us. Entrusting an AI with business-critical processes and data requires a deep commitment to security, privacy, and compliance. This document outlines our approach.
Our Core Security Principles
- Data Encryption: All data is encrypted both in transit (using TLS 1.2+) and at rest (using AES-256), ensuring your information is protected at every stage.
- Principle of Least Privilege: AI agents are granted the minimum level of access necessary to perform their designated tasks. They cannot access systems or data outside their explicit, pre-defined scope.
- Secure Cloud Infrastructure: We build on world-class, SOC 2 and ISO 27001 certified cloud providers, inheriting their robust physical and network security controls.
- Regular Audits & Penetration Testing: Our systems undergo regular third-party security audits and penetration tests to identify and remediate potential vulnerabilities.
How We Handle Your Data
We believe in data minimization and purpose limitation. Our agents are designed to process data, not store it long-term unless absolutely necessary for their function.
When an agent interacts with your CRM, for example, it does so via a secure, authenticated API connection. It retrieves the data needed to complete its task, performs the action, and then discards any temporary data. We do not create a shadow copy of your databases.
Compliance and Customization
We understand that different industries have different regulatory requirements. Our platform is designed with the flexibility to accommodate specific compliance needs, whether it's HIPAA for healthcare or GDPR for handling data of EU citizens. During the Discovery & Strategy phase, we work with you to understand your compliance landscape and ensure the AI solution is configured accordingly.
A Partnership Built on Trust
We view ourselves as custodians of your operational processes. Our success is inextricably linked to your security and peace of mind. We are committed to transparency and are happy to provide detailed documentation and answer any security-related questions you or your IT team may have.
Have specific security or compliance questions? Speak with one of our AI strategists to learn more about how we can meet your organization's unique requirements.